El objetivo principal proponer un programa de Clima Organizacional que contribuya con el nivel de Calidad de Servicio en la Empresa Hermes Transportes Blindados de Lima Metropolitana.El tipo de estudio fue hipotético deductivo, ya que se planteó la hipótesis en función a la información obtenida, el diseño es de tipo experimental, del tipo pre - experimento.
The main objective is to propose an Organizational Climate program that contributes to the level of Quality of Service in the Company Hermes Arportes Blindados of Metropolitan Lima. The type of study was hypothetical deductive, since the hypothesis was proposed based on the information obtained, the design is experimental, of the pre - experimental type.
Identifer | oai:union.ndltd.org:PERUURP/oai:cybertesis.urp.edu.pe:urp/1460 |
Date | January 2017 |
Creators | De la Rada Salas, Jessica Mary |
Publisher | Universidad Ricardo Palma |
Source Sets | Universidad Ricardo Palma (URP) |
Language | Spanish |
Detected Language | Spanish |
Type | info:eu-repo/semantics/bachelorThesis |
Source | Repositorio de Tesis - URP, Universidad Ricardo Palma |
Rights | https://creativecommons.org/licenses/by-nc/3.0/, info:eu-repo/semantics/openAccess |
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