The master´s thesis deals with the analysis of customer satisfaction in selected company. The aim is to analyze the customer satisfaction in the company Horimex Cars, s.r.o. through a questionaire survey and then propose measures to improve its level.
| Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:241306 |
| Date | January 2016 |
| Creators | Czabeová, Ivana |
| Contributors | Malínková, Šárka, Chalupský, Vladimír |
| Publisher | Vysoké učení technické v Brně. Fakulta podnikatelská |
| Source Sets | Czech ETDs |
| Language | Czech |
| Detected Language | English |
| Type | info:eu-repo/semantics/masterThesis |
| Rights | info:eu-repo/semantics/restrictedAccess |
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