Investigating client relationship needs and wants within the banking industry in South Africa

Description

M.Comm.

Links & Downloads

1. uj:1752
2. http://hdl.handle.net/10210/4107

Tags

Relationship marketing

Consumer satisfaction

Customer relations

Customer services

Customer loyalty

Banks and banking

Additional Fields

Identifer	oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:uj/uj:1752
Date	30 November 2011
Creators	Eksteen, Jacques
Source Sets	South African National ETD Portal
Detected Language	English
Type	Thesis