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User Importance Modelling in Social Information Systems An Interaction Based Approach

The past few years have seen the rapid rise of all things “social” on the web
from the growth of online social networks like Facebook, to real-time communication
services like Twitter, to user-contributed content sites like Flickr and YouTube, to
content aggregators like Digg. Beyond these popular Web 2.0 successes, the emer-
gence of Social Information Systems is promising to fundamentally transform what
information we encounter and digest, how businesses market and engage with their
customers, how universities educate and train a new generation of researchers, how
the government investigates terror networks, and even how political regimes interact
with their citizenry. Users have moved from being passive consumers of information
(via querying or browsing) to becoming active participants in the creation of data
and knowledge artifacts, actively sorting, ranking, and annotating other users and
artifacts.
This fundamental shift to social systems places new demands on providing de-
pendable capabilities for knowing whom to trust and what information to trust, given
the open and unregulated nature of these systems. The emergence of large-scale user
participation in Social Information Systems suggests the need for the development
of user-centric approaches to information quality. As a step in this direction this
research proposes an interaction-based approach for modeling the notion of user im-
portance. The interaction-based model is centered around the uniquely social aspects
of these systems, by treating who communicates with whom (an interaction) as a core building block in evaluating user importance. We first study the interaction
characteristics of Twitter, one of the most buzzworthy recent Social Web successes,
examining the usage statistics, growth patterns, and user interaction behavior of over
2 million participants on Twitter. We believe this is the first large-scale study of
dynamic interactions on a real-world Social Information System. Based on the anal-
ysis of the interaction structure of Twitter, the second contribution of this thesis
research is an exploration of approaches for measuring user importance. As part of
this exploration, we study several different approaches that build on the inherent
interaction-based framework of Social Information Systems. We explore this model
through an experimental study over an interaction graph consisting of 800,000 nodes
and about 1.9 million interaction edges. The user importance modeling approaches
that we present can be applied to any Social Information System in which interactions
between users can be monitored.

Identiferoai:union.ndltd.org:tamu.edu/oai:repository.tamu.edu:1969.1/ETD-TAMU-2009-12-7442
Date2009 December 1900
CreatorsAggarwal, Anupam
ContributorsCaverlee, James B.
Source SetsTexas A and M University
LanguageEnglish
Detected LanguageEnglish
TypeBook, Thesis, Electronic Thesis, text
Formatapplication/pdf

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