An evaluation of the customer relationship management (CRM) in improving service quality of the private residential properties

Description

Thesis (M.Hous.Man.)--University of Hong Kong, 2009. / Includes bibliographical references (p. 69-71).

Links & Downloads

1. http://sunzi.lib.hku.hk/hkuto/record/B42556338

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Additional Fields

Identifer	oai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/437249673
Date	January 2009
Creators	Yeung, Cheuk-chi.
Source Sets	OCLC
Language	English
Detected Language	English
Source	Click to view the E-thesis via HKUTO