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Professionalism, self-regulation, and the problem of dual agency : the residential real estate industry in British Columbia

This paper contributes to the discussion about reforming the legislation governing real
estate marketing in British Columbia. In March 2003, the government announced its proposals
to amend the existing Real Estate Act with the objective of protecting the public and preserving
its confidence in the real estate sector by providing a "least cost" regime, promoting competition
among participants, and providing a flexible, accountable regulatory framework. Interested
parties were invited to comment on a proposed direction for reform.
A recent public opinion survey conducted by the British Columbia Real Estate
Association indicated significant concern about realtors acting for both a purchaser and a vendor
of the same property. Those with concerns feared possible conflicts of interest between realtors
and their clients. Despite these results, the real estate industry did not address these concerns.
Instead, the industry endorsed dual agency - the practice of acting for both a purchaser and a
vendor in a single transaction - and claimed that to ensure professionalism for realtors, the
industry had to be self-regulating. In May 2004, the government passed the Real Estate Services
Act granting self-regulation to the industry.
This paper questions the appropriateness of the government's grant of self-regulation to
the industry. It reviews the literature on professionalism and the conditions under which it is
appropriate to grant self-regulation to an occupational group. It discusses how the real estate
industry has attempted to gain recognition as a profession and the problems that the practice of
dual agency poses to consumers i f the industry is to be self-regulating. This paper concludes
that the paramount purpose of occupational regulation should be to protect the public from harm,
not to benefit or to reward practitioners. Self-regulation should only be granted to an

occupational group with a genuine and demonstrated willingness to act in the public interest.
Recommendations are offered to the government to reconsider its actions and to consider
abolishing the practice of dual agency and adopting reforms that favour consumer interests in
residential real estate transactions. / Law, Peter A. Allard School of / Graduate

Identiferoai:union.ndltd.org:UBC/oai:circle.library.ubc.ca:2429/15451
Date11 1900
CreatorsGee, Karen
Source SetsUniversity of British Columbia
LanguageEnglish
Detected LanguageEnglish
TypeText, Thesis/Dissertation
Format7048847 bytes, application/pdf
RightsFor non-commercial purposes only, such as research, private study and education. Additional conditions apply, see Terms of Use https://open.library.ubc.ca/terms_of_use.

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