The scenario planning method is used to explore several possible futures for digital reference services. Using two dimensions - funding sources and automation - four different scenarios are developed. Common needs across all four scenarios drive a discussion of both current and future research needs, and are used to position all components from this digital reference research agenda book in a common context.
Identifer | oai:union.ndltd.org:arizona.edu/oai:arizona.openrepository.com:10150/105392 |
Date | January 2003 |
Creators | Nicholson, Scott |
Contributors | Lankes, R.D., Nicholson, S., Goodrum, A. |
Source Sets | University of Arizona |
Language | English |
Detected Language | English |
Type | Book Chapter |
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