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Promotion of Library Reference Services to First-Year Undergraduate Students

This study describes a survey of 237 first-year undergraduate students conducted at the University of North Carolina at Chapel Hill. Through this study, the researcher aimed to fill in gaps in librarians’ knowledge about first-year students’ awareness of reference services, and students’ preferred modes of communication with librarians. The results show significant positive relationships between librarians’ verbal promotion of reference services and students’ tendency to ask reference questions in person.

  1. http://hdl.handle.net/1901/441
Identiferoai:union.ndltd.org:UNC_CH/oai:etd.ils.unc.edu:1901/441
Date13 November 2007
CreatorsKaren D. Sobel
ContributorsBarbara B. Moran
PublisherSchool of Information and Library Science
Source SetsUniversity of North Carolina-Chapel Hill
Languageen_US
Detected LanguageEnglish
TypeElectronic Theses and Dissertations
Formatapplication/pdf, 100795 bytes, application/pdf

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