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Factors Affecting Knowledge Reuse: A Framework for Study

Knowledge is power, and in business, an essential part in creating a competitive edge. Throughout history, the acquisition and reuse of knowledge has always been the key to success. Today, the systems and infrastructure for knowledge reuse are in place and very effective, but we must abandon the reliance on technology to answer all our remaining needs in this area. Computer databases are only as good as the individuals who enter the data. It's time to refocus on the human, natures own mechanism, which holds in it, perhaps the most powerful and vast of all database systems, the brain. We must nurture, guide, encourage, and train it to fulfill its own amazing potential.
The theme of this research is to explore Markus¡¦ (2001) nascent theory of knowledge reuse, which focuses on the greater importance of the system, rather than the individual. This research focuses on the individual, and a conceptual framework is developed for future empirical research. Within this framework, there are seven factors: characteristics of knowledge producers and re-users, the role of human intermediaries, social presence, knowledge quality, document quality, and organization factors all of which affect the intention of knowledge reuse.
There are four human factors which stand at the forefront of improving knowledge reuse today: 1. The knowledge provider who can express tacit knowledge in the most explicit manner; 2. The intermediary who can not only grasp the importance contained within the source material, but anticipate how best to format it so it will be useful to a wide variety of re-users; 3. The level of feedback from re-user, and the willingness of providers and intermediaries to accept this feedback, and adapt to the ever-changing needs of the re-user; and 4. Social presence enhances the ability to obtain tacit knowledge and has a positive affect for strong intention of reuse.

Identiferoai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0727105-092631
Date27 July 2005
CreatorsMa, Wei-ming
ContributorsTing-Peng Liang, Chin-Fu Ho, Deng-Neng Chen
PublisherNSYSU
Source SetsNSYSU Electronic Thesis and Dissertation Archive
LanguageEnglish
Detected LanguageEnglish
Typetext
Formatapplication/pdf
Sourcehttp://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0727105-092631
Rightswithheld, Copyright information available at source archive

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