Retail is a labour intensive industry and strategically, retail productivity can be used to differentiate retail stores and provides the foundation to develop strategies for growth and diversification in retail stores (Dubelaar, Bhargava and Ferrarin, 2002). This study used historical data to identify the drivers of retail productivity, measured as units per man-hour worked. Prior literature has suggested that sales mix, retail gross, basket size, shrinkage, services, managers’ experience, staff compliment, work force flexibility, number of people employed and the number of units sold could contribute to retail productivity. Of all these variables all except shrinkage and the number of store managers’ years experience proven to be significant. / Dissertation (MBA)--University of Pretoria, 2010. / Gordon Institute of Business Science (GIBS) / unrestricted
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:up/oai:repository.up.ac.za:2263/23830 |
| Date | 07 April 2010 |
| Creators | Knauff, Carl |
| Contributors | Dr H barnard, upetd@up.ac.za |
| Source Sets | South African National ETD Portal |
| Detected Language | English |
| Type | Dissertation |
| Rights | © 2007 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
Page generated in 0.002 seconds