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Studie logistických služeb v obchodě / The Study of Logistics Services in Business

The Master´s thesis deals with the logistics services studies in Sika CZ, Ltd. Company. Considering the fact that the principal activity of the company is trading, it uses logistics as a substantial instrument to achieve the customers’ satisfaction. The main objective of the thesis is to create logical structures of services and project suitable metrics for measuring customers’ satisfaction of the provided services.

Identiferoai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:221544
Date January 2007
CreatorsZahradníčková, Iva
ContributorsMBA, Tomáš Halamík,, Jurová, Marie
PublisherVysoké učení technické v Brně. Fakulta podnikatelská
Source SetsCzech ETDs
LanguageCzech
Detected LanguageEnglish
Typeinfo:eu-repo/semantics/masterThesis
Rightsinfo:eu-repo/semantics/restrictedAccess

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