With the increasing use of social media by students, researchers, administrative staff, and faculty in post-secondary education (PSE), a number of institutions have developed guideline and policy documents to set standards for social media use. Social media platforms and applications have the potential to increase communication channels, support learning, enhance research, and encourage community engagement at PSE institutions. As social media implementation and administration has developed in PSE, there has been minimal assessment of the substance of social media guideline and policy documents. The first objective of this research study was to examine an accessible, online database (corpus) comprised of 24, 243 atomic social media guideline and policy text documents from 250 PSE institutions representing 10 countries to identify central attributes. To determine text meaning from topic extraction, a rotated latent semantic analysis (rLSA) method was applied. The second objective of this investigation was to determine if the distribution of topics analyze in the corpus differ by PSE institution geographic location. To analyze the diverging topics, the researcher utilized an iterative consensus-building algorithm.Through the maximum term frequencies, LSA determined a rotated 36-factor solution that identified common attributes and topics shared among the 24,243 social media guideline and policy atomic documents. This initial finding produced a list of 36 universal topics discussed in social media guidelines and policies across all 250 PSE institutions from 10 countries. Continually, the applied chi-squared tests, that measured expected and observed document term counts, identified distribution differences of content related factors between US and Non-US PSE institutions. This analysis offered a concrete analysis for unstructured text data on the topic of social media guidance. This resulted in a comprehensive list of recommendations for developing social media guidelines and policies, and a database of social media guideline and policy documents for the PSE sector and other related organizations. Additionally, this research stimulated important theoretical development for how organizations socially construct a semantic structure within a community of practice. By assessing the community of practice, comprised of PSE 250 institutions that direct social media use, a corpus of documents provided unstructured data to evaluate the community. The spontaneous participation and reification process of the social media guideline and policy document corpus reaffirmed that a corpus-creating community of practice can instinctively form a knowledge-sharing organization that provides meaning, values, and identity. These findings should stimulate further research contributions, and provides practitioners and scholars with tools to measure, understand, and assess semantic space for other artifacts developed within a community of practice in other industries, organizations, or distributed associations.
| Identifer | oai:union.ndltd.org:unt.edu/info:ark/67531/metadc700007 |
| Date | 08 1900 |
| Creators | Pasquini, Laura Anne |
| Contributors | Allen, Jeff M., Evangelopoulos, Nicholas, Davis, Mark Alan, Nimon, Kim |
| Publisher | University of North Texas |
| Source Sets | University of North Texas |
| Language | English |
| Detected Language | English |
| Type | Thesis or Dissertation |
| Format | viii, 168 pages : color illustrations, Text |
| Rights | Public, Pasquini, Laura Anne, Copyright, Copyright is held by the author, unless otherwise noted. All rights reserved. |
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