M.Sc. (Computer Science) / The attitude of critics towards decision support systems vary from a major breakthrough to just another bussword. The objective of this study is to design an expert system that can advise the ignorant to design, implement and evaluate a decision support system. In chapter one criteria that will influence the design of a decision support system were identified. The four areas the were looked into: Organisational long term goals and -strategy Attitude of the people in the organization The tasks of management The problem a decision support system will be designed for. A list of 'criteria were compiled and carried forward to chapter two. In chapter two a decision support system was defined and the components of the system discussed. The influence that the criteria (of chapter one) had on the components of the decision support system were decided. Chapter three discussed a subset of a decision support system namely expert systems. This chapter were motivated by two things: The objective of this study was to design an expert system According to the definition of a decision support system (chapter two) an expert system is a subset of a decision support system. A brief description of the components of an expert system and a layout of the different rule bases were given. An implementation methodology will be discussed. In chapter four a methodology were described to measure user satisfaction after a decision support system were implemented. A summary of this chapter were accepted for publication as an article in 'Information and Systems Management'. Chapter five discussed a look into the future of decision support systems. A complete Super Intelligent System was described. Although this is fictitious it could trigger ideas for other studies.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:uj/uj:3624 |
| Date | 05 February 2014 |
| Creators | Mostert, Daniel Nicolaas Johannes |
| Source Sets | South African National ETD Portal |
| Detected Language | English |
| Type | Thesis |
| Rights | University of Johannesburg |
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