This study aims to examine Stakeholder Engagement in the construction of a new public sector sport facility and explore the stakeholder perspective on the engagement process. The construction of sports facilities is complex and requires stakeholder insights for a better end product. Stakeholders have expertise that the project management does not have, which can improve both the end product and the stakeholders' willingness to use the area. A case study has been conducted at the Stadionområdet in Malmö where an older sports facility is to be replaced with a new one. The study is based on Stakeholder Theory and Stakeholder Engagement and applies these theories to understand the tools used in the engagement process. A qualitative mixed methods approach has been used where both semi-structured interviews and document collection have been conducted. In total, eight semi-structured interviews were conducted with respondents from the project side, internal and external stakeholders. The study shows that the engagement processes used in Stadionområdet are mainly information meetings, workshops and working groups. Information meetings have been held in an initial stage to create understanding of the redevelopment, however, a further demand for these meetings has been identified. Workshops have been held with external stakeholders where stakeholders are given the opportunity to express their views on the design of the area. While workshops are seen as the most effective, they are considered to lack feedback, which creates irritation. Internally in Malmö Stad, working groups have been used. These work well, but the processes can sometimes be time-consuming as the decision-making paths are long and need to be confirmed by many. There are also problems with administrations not striving for the same end goal, which creates irritation and lack of understanding for each other's opinions. To overcome these challenges and streamline Stakeholder Engagement, Stadionområdet can introduce a contact person for the external stakeholders who creates communication channels and provides feedback after workshops. Marketing the final goal more clearly, for both internal and external stakeholders, is also of great importance so that stakeholders know what to expect.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:mau-68359 |
| Date | January 2024 |
| Creators | Bravinger, John |
| Publisher | Malmö universitet, Institutionen för Urbana Studier (US), 1998 |
| Source Sets | DiVA Archive at Upsalla University |
| Language | English |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
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