This thesis considers the problems associated with the Australian Public Sector moving
sometimes erratically towards strategic public management following substantial and
wide ranging reforms over the last 20 years. In particular, this study examines public
organizational planning and evaluates the extent to which private sector planning
philosophies and methodologies have already and could be applied more relevantly to the
public sector. The major proposition is that commercial planning methods and techniques
can be used selectively to enhance agency planning and management effectiveness and
efficiency. A specific application at Centrelink is considered for public service providers
delivering high quality government services as part of a purchaser/provider relationship.
Strategic planning and management theory and models are reviewed and a progressivestages
model is developed for the APS. A range of private sector planning techniques and
tools is evaluated and brief but classified case studies on major APS organizations are
also presented. The thesis concludes that a dynamics capabilities approach would enable
public organizations to maximize strategic management and operational effectiveness.
| Identifer | oai:union.ndltd.org:ADTP/219463 |
| Date | January 1999 |
| Creators | Wills, Juilinne Anton, n/a |
| Publisher | University of Canberra. Administrative Studies |
| Source Sets | Australiasian Digital Theses Program |
| Language | English |
| Detected Language | English |
| Rights | ), Copyright Juilinne Anton Wills |
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