The dynamic relationships relevant to the competitive environment and competitive business methods utilised are examined for a sample of 107 hospitals with different operational characteristics. The data collected was analysed utilising a structural equation modeling approach. The results of the analysis clearly show that the effective implementation of quality improvement initiatives is associated with operational benefits. These operational benefits, in turn, were found to be associated with strategic organisational benefits. The path to these benefits appears to be motivated by environmental changes.
Identifer | oai:union.ndltd.org:ETSU/oai:dc.etsu.edu:etsu-works-17830 |
Date | 01 April 2011 |
Creators | Yasin, Mahmoud, Augusto, Mário, Lisboa, João, Miller, Phillip |
Publisher | Digital Commons @ East Tennessee State University |
Source Sets | East Tennessee State University |
Detected Language | English |
Type | text |
Source | ETSU Faculty Works |
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