As the population density increases dramatically and metropolises develop rapidly, which lead to the trend in construction of higher and complex buildings, fire has become the number one disaster inflicted on buildings, imposing great impact on society and causing disturbance to residents in community.
Therefore, the government established an professional inspector system in 1997, stipulating building owners and users to entrust private professional institutions and technicians with the implementation of inspection report system for building public safety, for the purpose of fulfilling the principle of separation between ¡§administration¡¨ and ¡§technique.¡¨
As a result, a new service industry called ¡§Building Public Safety Inspection Institution (BPSII),¡¨ transformed from Japan¡¦s fire-fighting inspection system, is spawned by new codes and regulations in response to several severe public safety incidents in recent years. More specifically, the aim of BPSII is to establish professional technician acting system by way of private industries¡¦ participation, thereby facilitating public safety inspection and reporting system.
Based on personal experience and practice in managing building public safety inspection tasks, the researcher attempts to in depth explore the related policies, regulations, and research literature, utilizing systemic analysis approach to study the status of BPSII, to explain its difficulties and developmental bottleneck, and thereby depict its future vision.
The purpose of this present study is to investigate, after the burgeoning of BPSII, how to enhance its developmental strategies and organizational goals, as well as to predict its future trend, and to propose recommendations for adjusting the current construction-related codes and regulations accordingly. Therefore, to facilitate this study, a survey questionnaire is conducted to probe into current situation and issues. The findings of this study are as follows:
¤@¡BThe Features of Management
(¤@)Characteristics of Organizations
1. Unified professionalism.
2. Cross-regional operation.
3. Subcontracting.
(¤G)Characteristics of Operation
1. Institution chiefs must be professional inspectors.
2. The minimum capital is 2 million NT dollars.
3. Closely scheduled deadlines cause difficulties in managing manpower and finance.
(¤T)Characteristics of Management
1. A lack of marketing management.
2. A difficulty in keeping customers.
(¥|)Characteristics of Human Resource
1. High turnover.
2. High educational training cost.
3. High moral standards.
¤G¡BManagerial Issues
(¤@)In Business
1. A failure to declare safety and fire-fighting inspection together causes complaints.
2. The market is decided by price, rather than service quality.
(¤G)In Operation
1. Price undercutting causes vicious competition.
2. Unpredictable manpower caused by high turnover affects service quality.
(¤T)In Management
1. Employee quality is uneven.
2. Educational training is insufficient.
(¥|)In Regulations
1. Only institution chiefs are held accountable, which results in inspectors¡¦ poor practices.
2. Some checking items of building safety inspection overlap with that of fire-fighting inspection.
This study discusses the issues concerning the operation of BPSII, hoping to promote service quality through participatory discussions among labor unions. In addition, it intends to inform authorities and the public of situations of BPSII, and thereby protect legal businesses, improve their image, and join related industries to engage in multiple operations and services, as well as inventing cutting edge fire-fighting technology. In doing so, BPSII is able to prosper in the 21st century, set up an paradigm for building safety inspection industry, promote a safer living environment and quality, and enhance the cooperation between the government and businesses to weave a seamless social security net.
| Identifer | oai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0717103-154308 |
| Date | 17 July 2003 |
| Creators | CHEN, CHUN-CHI |
| Contributors | Shyh-jer, Chen, Liang-Jin Huang, Gin-Fong Wen |
| Publisher | NSYSU |
| Source Sets | NSYSU Electronic Thesis and Dissertation Archive |
| Language | Cholon |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0717103-154308 |
| Rights | not_available, Copyright information available at source archive |
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