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Psychological empowerment of salespeople : the construct, its inducement, and consequences on customer relationships /

Thesis (Ph.D.)--Drexel University, 2008. / Includes abstract and vita. Includes bibliographical references (leaves 86-111).

Identiferoai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/312403327
Date January 2008
CreatorsYim, Hong Kit. Anderson, Rolph E.
PublisherPhiladelphia, Pa. : Drexel University,
Source SetsOCLC
LanguageEnglish
Detected LanguageEnglish
SourceClick for resource

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