It is crucial to understand how patient portals are used and adopted among different population groups. This dissertation follows a traditional 5-chapter format that includes three studies with the results of each study presented in an essay format. The first essay provides a systematic literature review of existing research on patient portal adoption, barriers, and predictors. This review reveals a gap in knowledge regarding emerging adults who are transitioning from adult care to self-care settings. The second essay presents an emerging adult patient portal behavioral model, which identifies the factors that impact patient portal usage. Finally, the third essay focuses on patient's trust in providers in secure messaging, which is one of the features available through patient portals. The results of Essay 1 revealed gaps in the literature, highlighting the need for understanding the perceptions of different subgroups of the population towards patient portals to promote their meaningful use. The findings from Essay 2 show that perceived risk and perceived usefulness are significant determinants affecting the behavioral intentions of emerging adults toward the usage of patient portals. Essay 3 describes how information reliability, structural assurance, persuasiveness, perceived ease-of-use, and patients' trusting beliefs in providers are related to the patient's intentions to use secure messaging and patient portals. In addition to addressing existing research gaps, the results of the research in this dissertation inform healthcare providers and developers on how to improve patient portal adoption. By identifying the factors that impact patient portal usage, healthcare providers can optimize the benefits of patient portals for patients and healthcare organizations. Additionally, understanding patients' trust in providers in secure messaging can help improve communication and further lead to better health outcomes.
| Identifer | oai:union.ndltd.org:unt.edu/info:ark/67531/metadc2356214 |
| Date | 07 1900 |
| Creators | Velverthi, Navya Reddy |
| Contributors | Prybutok, Victor, Prybutok, Gayle, Hong, Lingzi |
| Publisher | University of North Texas |
| Source Sets | University of North Texas |
| Language | English |
| Detected Language | English |
| Type | Thesis or Dissertation |
| Format | Text |
| Rights | Public, Velverthi, Navya Reddy, Copyright, Copyright is held by the author, unless otherwise noted. All rights Reserved. |
Page generated in 7.6506 seconds