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Impact of Interpersonal Skills Training on the Effectiveness of Self-Managed Work Teams

The purpose of this study was to determine whether the teams that received interpersonal training would function more effectively as a team than the teams that did not receive training. Individuals from a large division of a major defense contractor in the southern part of the United States served as subjects. Data were collected using the Team Effectiveness Profile designed to measure team effectiveness. This survey measures the overall score as well as five sub-scores. It was hypothesized that the teams that received training would function more effectively than the teams that did not receive training. The hypotheses were not supported. Results were explained, among other things, by the internal and external changes that hampered the transition towards self-managed work teams.

Identiferoai:union.ndltd.org:unt.edu/info:ark/67531/metadc500516
Date05 1900
CreatorsFlax, Stacey L. (Stacey Lynn)
ContributorsBeyerlein, Michael Martin, Johnson, Douglas A., Watson, Warren E.
PublisherUniversity of North Texas
Source SetsUniversity of North Texas
LanguageEnglish
Detected LanguageEnglish
TypeThesis or Dissertation
Formativ, 78 leaves, Text
RightsPublic, Flax, Stacey L. (Stacey Lynn), Copyright, Copyright is held by the author, unless otherwise noted. All rights reserved.

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