The diploma thesis deals with electronic commerce. The theoretical part of this work is focused on basic aspects of consumer's protection, consumer organisations and institutions providing advice and information and the rights and obligations of consumers and sellers. It describes the history and current situation of e-commerce, advantages and disadvantages, circumvention of the law when buying over the internet and specific casework. The diploma thesis also briefly informs of marketing research. In the practical part there is a questionnaire survey applied, examining the issue of electronic commerce, experiences of buying over the internet and knowledge of consumer rights. The aim of the research is to summarize collected information that is complemented by measures designed to reduce the negative impacts.
| Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:317544 |
| Date | January 2017 |
| Creators | PACALOVÁ, Aneta |
| Source Sets | Czech ETDs |
| Language | Czech |
| Detected Language | English |
| Type | info:eu-repo/semantics/masterThesis |
| Rights | info:eu-repo/semantics/restrictedAccess |
Page generated in 0.0011 seconds