This graduation theses are oriented to service management analyse and customer relations in a selected firm with emphasis on finding properly recommendation for prospective expansion of the company. My suggestions in improving the quality of provided services or more precisely increases competitive advantage in firm BOHEMIA MACHINE Ltd.
| Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:44063 |
| Date | January 2008 |
| Creators | JÍLKOVÁ, Anna |
| Source Sets | Czech ETDs |
| Language | Czech |
| Detected Language | English |
| Type | info:eu-repo/semantics/masterThesis |
| Rights | info:eu-repo/semantics/restrictedAccess |
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