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Effects of comparison contrast on judgments and stress in service encounters

Thesis (M.A.)--Bowling Green State University, 2009. / Document formatted into pages; contains ix, 66 p. Includes bibliographical references.

Identiferoai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/497013002
Date January 2009
CreatorsSliter, Michael T.
PublisherBowling Green, Ohio : Bowling Green State University,
Source SetsOCLC
LanguageEnglish
Detected LanguageEnglish
SourceConnect to this title online

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