A case study of a quality management system for a professional services company

Description

M. Phil.

Links & Downloads

1. uj:1897
2. http://hdl.handle.net/10210/4259

Tags

Total quality management

Service industries quality control

Additional Fields

Identifer	oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:uj/uj:1897
Date	16 January 2012
Creators	Bester, Hendrik Johannes
Source Sets	South African National ETD Portal
Detected Language	English
Type	Thesis