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Diversity at Fort Vancouver National Historic Site : processes of diversification in historical interpretation, visitor services, and workforce management

Issues of diversity are receiving significant attention within the National Park
Service recently, due in large part to a growing awareness that its future as a relevant and
viable agency is dependent upon improving its response to and management of diversity.
A diversity assessment of Fort Vancouver National Historic Site was undertaken to assist
the site in its diversification efforts involving three interrelated areas: historical
interpretation, visitor services, and workforce management. Data from research and
semi-formal interviews with staff and volunteers were analyzed to identify appropriate,
site-specific strategies for expanding dynamic interpretation of diverse groups within the
historical context, improving the quality of visitation for diverse audiences, and more
fully utilizing personnel and community organizations to strengthen the two topics
outlined above. Historical interpretation is the main focus of the analysis, not only
because it forms the fundamental duty of the historic site, but also because diversifying
an interpretive program carries the most potential for forming emotional and intellectual
connections with diverse visitors, thus increasing participation, financial security, and
continued relevance. / Graduation date: 2000

Identiferoai:union.ndltd.org:ORGSU/oai:ir.library.oregonstate.edu:1957/28415
Date05 May 2000
CreatorsLangford, Theresa E.
ContributorsRosenberger, Nancy
Source SetsOregon State University
Languageen_US
Detected LanguageEnglish
TypeThesis/Dissertation

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