<p>Date: 2008 June 08</p><p>Course: Master thesis</p><p>Authors: Haiyan Wang, Teewin Wongrattanavichit</p><p>Tutor: Jan Löwstedt</p><p>Title: The study of marketing communication effectiveness and</p><p>customer perception of Tuna Park shopping centre</p><p>Introduction: The research about the effectiveness of marketing</p><p>communication tool and customer perception was studied in</p><p>Tuna Park shopping center, Eskilstuna. The marketing strategy</p><p>and objective was to compare with the results from the</p><p>questionnaire in order to measure the effect of each</p><p>advertising and marketing communication tools.</p><p>Problem: “How should the company invest in the marketing</p><p>communication tool in the years to come”.</p><p>Purpose: The purpose of the study is to measure the effectiveness of</p><p>marketing communication tools used in Shopping center</p><p>through the focal company ‘Tuna Park Eskilstuna’ using the</p><p>framework of Hierarchy-of-effects model and its variation and</p><p>FCB grid.</p><p>Method: The primary data was collected by the interview and the</p><p>questionnaire was conducted with respondents that were</p><p>randomly invited to answer the questionnaire on the webpage.</p><p>Analysis and conclusion: The television media has the highest reach and high effect on</p><p>respondents, The radio media is lesser in effect. Newspaper is</p><p>another high reach media while the outdoor advertising</p><p>considered effective but has the least reach</p>
Identifer | oai:union.ndltd.org:UPSALLA/oai:DiVA.org:mdh-872 |
Date | January 2008 |
Creators | Wongrattanavichit, Teewin, Wang, Haiyan |
Publisher | Mälardalen University, School of Sustainable Development of Society and Technology, Mälardalen University, School of Sustainable Development of Society and Technology, Västerås : Mälardalens högskola |
Source Sets | DiVA Archive at Upsalla University |
Language | English |
Detected Language | English |
Type | Student thesis, text |
Relation | Mälardalen University Press Licentiate Theses, 1651-9256 ; |
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