Institutions of higher learning in South Africa should establish and sustain their own
quality management systems. These systems should improve quality of the core
business of higher education i.e. teaching and learning, research and community
engagement. It should yield reliable information for internal planning as well as
external monitoring purposes. The integration of quality management with planning
and resource allocation within a framework of continuous improvement is viewed as
fundamental elements for successful quality management of institutions of higher
learning. A key assumption of this research is that quality management models should be underpinned by the systems theory in order to enhance the integration of quality
management, planning and resource allocation on institutional strategic, tactical and
operational levels. This study utilised the key elements and phases of the PDCA and
ADRI models to develop a model for the integration of quality management, planning
and resource allocation within a context of continuous improvement This model will
be suitable for implementation by one of the institutions of higher learning in South
Africa that fails, according to its latest HEQC audit to integrate quality management,
planning and resource allocation. It offers also a conceptual framework for any
institution of higher learning that fails to integrate quality management, planning and
resource allocation. / Ph.D., Education, North-West University, Vaal Triangle Campus, 2010
| Identifer | oai:union.ndltd.org:NWUBOLOKA1/oai:dspace.nwu.ac.za:10394/12828 |
| Date | January 2010 |
| Creators | Brits, Hans Jacob |
| Publisher | North West University |
| Source Sets | North-West University |
| Language | English |
| Detected Language | English |
| Type | Thesis |
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