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Employees’ perceptions regarding social health insurance: A case of Kinshasa, Democratic Republic of Congo

Sustaining splendid health has always been a wish for every employee of any formal organisation. If health is
not excellent, employees are likely not to function as expected hence it is imperative to have social health
insurance. This article reports on the findings derived from a research conducted in Kinshasa, Democratic
Republic of Congo. The researcher personally distributed structured questionnaires among employees in 15
organisations. Findings show that the majority of the respondents experience problems in organizing their health care where it emerged that, 1) the majority of the employees from public sector are not assisted in organizing their health care, 2) they use out-out-pocket financing means for their health care, 3) in general,
employees from public sector are not aware of health insurance and interestingly employees from mix
companies and private sector are knowledgeable on health insurance, 4) respondents with post matric
qualifications prefer to use private hospital when they are sick, 5) employees choose health facility based on good quality service provided. In general, it emerged from the findings that there is willingness to pay contribution should the social health insurance be introduced.

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:tut/oai:encore.tut.ac.za:d1000565
Date16 November 2011
CreatorsKayiba, T, Rankhumise, EM
PublisherAfrican Journal of Business Management
Source SetsSouth African National ETD Portal
LanguageEnglish
Detected LanguageEnglish
TypeText
FormatPDF
RightsAfrican Journal of Business Management
RelationAfrican Journal of Business Management

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