In today’s digital era, the rapid rise of social media (SM) has transformed consumer behaviourespecially among university students. This study examines the influence of social mediamarketing (SMM) on the purchase intentions of university students within the fashion industry,focusing on a sample from Zambia. Addressing a gap in existing research on this demographic,the study explores how various dimensions of the SMM affect purchasing decisions.The study utilised the exploratory study approach, data were gathered through a semi-structuredquestionnaire distributed among university students in Zambia. Descriptive statistics and Pearsoncorrelation analysis were used to evaluate the relationships between the independent anddependent variables. A total of 96 valid responses were received and included in the finalanalysis. The findings revealed insights into these relationships, the correlation between entertainment,interaction and awareness was found to be weak (r=0.418) indicating that these factors do notgreatly influence student’s decision to purchase fashion products. In contrast, fashion trendinessand interest in a brand shows a moderate positive relationship (r = 0.422, p = 0.000), meaningthat when SM highlights current fashion trends, students are more likely to be interested.Similarly, the customisation of SM experiences with the desire for fashion products was found tobe moderately positive (r = 0.510, p = 0.000) suggesting that tailoring content to individualpreferences encourages purchases. The strongest relationship observed between e-word of mouthand purchase action (r = 0.726, p = 0.000) signifying that positive online recommendationsgreatly . influence students to buy fashion products. The study recommends that brands invest in monitoring SM trends, collecting extensive data oncustomer preferences and maintaining a positive e-word of mouth. Future research could exploreadditional variables influencing fashion product purchase decisions and consider larger samplesize for broader generalisation. This research contributes to the understanding of SMM influenceon consumer behaviour and offering insights for marketing strategies in the fashion industry.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:ltu-107726 |
| Date | January 2024 |
| Creators | Shona, Oreoluwa, Chuubi, Dorcas |
| Publisher | Luleå tekniska universitet, Institutionen för ekonomi, teknik, konst och samhälle |
| Source Sets | DiVA Archive at Upsalla University |
| Language | English |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
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