As a result of globalization, the concept of Corporate Social responsibility (CSR)
has become on the agendas of organizations over the past decade. The
organizations in Kuwait are no exception; they have been striving to address and
execute the best practices of CSR. The banking sector in Kuwait, which plays a
pivotal role in the economy, represents an area of strong interest for anyone
wanting to research the depiction of CSR in Kuwait since it was the first sector that
introduced corporate social responsibility and is considered a pioneer in that field.
However, no studies were found that have examined CSR policies in practice in
Kuwait or in the banking sector in particular. This thesis therefore focuses on
obtaining a better understanding of how corporate social responsibility works in
practice in the Kuwaiti banks from the perspective of three groups: the decision
makers of CSR in the Kuwaiti banks, the employees of the banks, and the banks’
customers.
The researcher used a qualitative approach in which data were collected using
interviews and document analysis. The collected data were interpreted and
analysed and thereafter drawn the conclusion that banks are very clear in defining
their CSR objectives which are aligned with their overall corporate strategy.
However, there were commonalities and differences in how stakeholders
understand and perceive CSR. The study also revealed that both the 2008
financial crisis and Islam influenced the way CSR is exercised in the banks, and
moderately, influenced the employees and customers. / Burgan Bank
| Identifer | oai:union.ndltd.org:BRADFORD/oai:bradscholars.brad.ac.uk:10454/14866 |
| Date | January 2014 |
| Creators | Alrumaihi, Hanin A.A.R.O. |
| Contributors | Cornelius, Nelarine, Harding, Nancy H., Niemann, Eva |
| Publisher | University of Bradford, Faculty of Management and Law |
| Source Sets | Bradford Scholars |
| Language | English |
| Detected Language | English |
| Type | Thesis, doctoral, DBA |
| Rights | <a rel="license" href="http://creativecommons.org/licenses/by-nc-nd/3.0/"><img alt="Creative Commons License" style="border-width:0" src="http://i.creativecommons.org/l/by-nc-nd/3.0/88x31.png" /></a><br />The University of Bradford theses are licenced under a <a rel="license" href="http://creativecommons.org/licenses/by-nc-nd/3.0/">Creative Commons Licence</a>. |
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