Software Quality Assurance (SQA) is a critical aspect of the software development life cycle, ensuring the delivery of high-quality software products. This systematic literature review provides an overview of product, process and people metrics used in SQA, as well as the relationship between different metrics. Product Metrics focus on evaluating the characteristics and attributes of the software product itself. Process Metrics centre around the software development and testing processes. PeopleMetrics focuses on evaluating the performance, skills, and collaboration of the individuals involved in the software development team. This study not only synthesizes existing knowledge on SQA measurements but also elucidates the complicated interactions between these many metrics, offering a comprehensive understanding of their interaction. Furthermore, it methodically finds and addresses discrepancies in the identification and description of various indicators, helping to standardize SQA methods. The paper also covers a range of technologies used for the quantification of the defined metrics with the goal of measurement accuracy and efficiency. The examination of these tools not only aids in the practical comprehension of metric measurement but also in the selection of appropriate instruments for certain SQA scenarios. As software systems grow in complexity and size, the findings of this study are significant resources for practitioners, researchers, and stakeholders alike, providing nuanced viewpoints on improving software quality through strong SQA techniques. Keywords: Product metrics, Process metrics, people metrics, Software quality assurance, Development cycle Software Quality Assurance (SQA) Metrics evaluation metrics Process Metrics People Metrics Software Development Life Cycle(SDLC).
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:lnu-129148 |
| Date | January 2024 |
| Creators | Appiah, Donald, Maxim, Makov |
| Publisher | Linnéuniversitetet, Institutionen för datavetenskap och medieteknik (DM) |
| Source Sets | DiVA Archive at Upsalla University |
| Language | English |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
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