Background: As a result of the restructuring of the South African Police Service (SAPS) in 1996
and various other factors, Police Social Work Services decided to broaden the scope of its services
by developing and introducing proactive, personnel capacity building programmes. By 1999,15 such
programmes were developed. The need subsequently arose for a comprehensive impact assessment
of these programmes and the Evaluation of Personnel Capacity Building Programmes (EKBP)
study was launched in 2001. The evaluation of the Managing Stress Effectively programme formed
part of this research.
Objectives: The primary aim of the study was to determine the effect of the Managing Stress
Effectively Programme on SAPS personnel's knowledge, attitude and behaviour.
Method: In the research, the comparison group pretest and posttest design and triangulation were
used. Six measurement scales and a presenter's evaluation questionnaire were developed and
completed by 327 experimental group respondents, 57 comparison group members and 32
presenters.
Results: Through the triangulation of measurements it was determined that the Managing Stress
Effectively programme had a practical significant effect on the respondent's knowledge, attitude and
behaviour. It was thus an effective tool in the hands of Police Social Work Service that not only
empowered SAPS personnel to lead more productive professional lives, but one that also enhanced
their personal well-being. / Thesis (M.A. (MW))--North-West University, Potchefstroom Campus, 2004.
| Identifer | oai:union.ndltd.org:NWUBOLOKA1/oai:dspace.nwu.ac.za:10394/199 |
| Date | January 2003 |
| Creators | Williams, Heiletje Marili |
| Publisher | North-West University |
| Source Sets | North-West University |
| Detected Language | English |
| Type | Thesis |
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