A critical appraisal of the customer service and service quality in appliance sales departments in prominent South African retail stores

Description

Thesis ( Ph.D.)(consumer Science)--University of Pretoria, 2009. / Summary in English. Includes bibliographical references.

Links & Downloads

1. http://upetd.up.ac.za/thesis/available/etd-11122009-165630

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Additional Fields

Identifer	oai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/466329114
Date	January 2009
Creators	Gothan, Alida.
Publisher	Pretoria : [s.n.] ;
Source Sets	OCLC
Language	English
Detected Language	English
Source	Access to E-Thesis.