South African government has set out a policy and strategy for 'e-government'. This
initiative is intended to position information and Communication Technologies (ICT)
as a tool to facilitate innovative service delivery to citizens. The goals within the
strategy include aspects such as lowered costs, increased productivity, citizen
convenience, security, and interoperability, reducing duplication and economies of
scale.
Achievement of these strategic goals and objectives depend on the strategies
developed for delivery. Each government department is required to establish strategic
ICT investment plans that appropriately and correctly support their business
environment. Furthermore, these plans must be aligned with broader national ICT
requirements and goals in order to realise the e-government objectives. The ICT
organisational structure and its placement in the department are considered as
important factors for the successful implementation of the strategy.
The aim of this study was to develop a framework for Information Technology
organizational structure that is not absolute in a dynamic environment for the National
Department Transport. The framework was meant to clarify the different roles of both
user divisions or line function divisions and the Corporate Information Technology
sub-division. / (MBA) North-West University, Mafikeng Campus, 2004
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:nwu/oai:dspace.nwu.ac.za:10394/11283 |
| Date | January 2004 |
| Creators | Makhekhe, Litlane Jacqueline Mmamathe |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Thesis |
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