The issue of successful implementation of strategic organizational change is not
sufficiently addressed in the literature of organizational change even though there is
unanimity in reporting a high rate of failure. Moreover, attempts to provide supportive
guidelines that enhance implementation success are meager and their validity in
nonwestern contexts is disputed. Thus, the present study tried to address the question
of how a strategic organizational change can be successfully implemented by
developing an implementation model within the context of Ethiopian commercial
banks. In Ethiopia, commercial banking is exclusively reserved for nationals. This makes
the setting a typical national context from where two commercial banks were included
in the present study through maintaining maximum variation in ownership structure.
Embedded in each bank, cases of teams which were established to redesign a specific
type of business process were identified to theoretically sample participants for the indepth
interviews. Applying an inductive multiple case study strategy, a combination of
within-case and cross-case analyses were employed with the support of the ATLAS.ti
software. As a result, theoretical propositions were made and an implementation
model for strategic organizational change was developed by taking the context of
commercial banks in Ethiopia into consideration. The findings indicate that national
and organizational contexts demand contextualized approaches to implement strategic
organizational change. Although several concepts which are documented in the extant
literature were confirmed, original propositions are also made by the present study. A
triple helix of initiating, designing, and implementing were emerged as inseparable
components of the proposed implementation model for strategic organizational
change in a context where cognitive and technical readiness is ensured. / Business Management / DBL
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:unisa/oai:uir.unisa.ac.za:10500/25366 |
| Date | 02 1900 |
| Creators | Getahun Mekonnen Belay |
| Contributors | Aynalem Abayneh Mamo |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Thesis |
| Format | 1 online resource (xvi, 384 leaves) : illustrations |
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