This research focused on the success and failure factors that impact on small, formal
businesses operating within the City of uMhlatuze which incorporates Richards Bay,
Empangeni and surrounding former townships. The research on success factors in
business supports government’s noble aim of wanting to eliminate poverty and thus
creating employment. Small business plays a large role in job creation.
This research is significant as its recommendations are of value to people venturing
out into the commercial and industrial sectors.
The research methodology employed was quantitative in essence though a qualitative
component was included in order to ensure depth to the responses. The questionnaire
elicited views on eighteen success and failure factors drawn from the literature
review. A face to face questionnaire utilising a five point Likert scale was used. Each
question was comprised of two parts, the first being theoretical, requiring the
respondent to indicate whether or not the factor was important to success. In the
second part respondents indicated their level of knowledge of that factor when they
commenced trading. The open ended questions ensured that respondents were
afforded an opportunity to mention additional issues relevant to the topic.
A sample of 46 formal, established businesses that had traded for several years was
used. Though this is a small scale study its findings are of value and the
recommendations, if heeded will assist business owners to avoid failure and increase
their chances of success. Findings were consistent with the literature sources. Key findings being that sound planning, strict financial management, self-discipline and
good client and supplier relationships are vital if one is to succeed. / Thesis (M.Com.)-University of KwaZulu-Natal, Westville, 2011.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:ukzn/oai:http://researchspace.ukzn.ac.za:10413/9757 |
| Date | 18 October 2013 |
| Creators | Bozas, Luke Alexander. |
| Contributors | Perumal, R. |
| Source Sets | South African National ETD Portal |
| Language | en_ZA |
| Detected Language | English |
| Type | Thesis |
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