Summaries after each chapter / Flourishing organisations realise that employees make a critical difference when it
comes to competitiveness, performance and innovativeness. Employees are required
to be dedicated, energetic and absorbed in their work (Bakker & Schaufeli, 2008). In
short, organisations require employees who are engaged.
The general aim of this research was to use a controlled experimental research design
to establish whether the participation of employees in an emotional intelligence
intervention would increase their levels of emotional intelligence and thus improve their
levels of work engagement.
The researcher concluded that the intervention did not result in a significant increase
in the employees’ levels of emotional intelligence and work engagement. / Industrial and Organisational Psychology / M. Com. (Industrial and Organisational Psychology)
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:unisa/oai:uir.unisa.ac.za:10500/25769 |
| Date | 11 1900 |
| Creators | Frey, Ben |
| Contributors | Martins, N. |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Dissertation |
| Format | 1 online resource (iv, 159 leaves) : illustrations, application/pdf |
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