Organizational adoption of information technology is an important decision for modern enterprises. Proper use of technology can increase benefits and competitive advantage. Inappropriate use could cause failure. Most previous literature focuses on treating technology adoption as a rational decision based on the functional needs of an organization. In many cases, however, technology adoption is not due to functional needs but environmental or peer pressure (called symbolic or ceremonial adoption). Different motivations for adoption may lead to different outcome. In addition, there is no generally accepted organizational adoption model that can include all key factors into consideration. Therefore, this study tries to understand what factors will affect an organization¡¦s adoption of a new information technology or use an information technology and whether different purposes (intangible value vs. tangible value) will affect the adoption or usage of information technology in organizations.
The framework of this study was extended from the Fit-Viability Model to include the internal organizational factors and external environmental factors. We conducted a survey study and use PLS to analyze the collected data. The results show that the extended FV model can interpret organizational IT adoption and IT usage. The purpose of adoption did have effect on the intention to adopt information technology. In the symbolic adoption situation, TEF and viability had significant impacts on organizational intention to adopt; and in the functional adoption situation, TTF and viability had significant impacts on organizational intention to adopt. Different purposes of adoption have less significant effect on the actual use and performance of information system. TTF and actual use had significant impacts on organizational performance, and viability also had significant impacts on actual use of information technology in both situations. In other words, organizations can also benefit from IT adoption even if the original motivation was symbolic.
| Identifer | oai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0830111-151309 |
| Date | 30 August 2011 |
| Creators | Yeh, Yi-Hsuan |
| Contributors | Ting-Ping Liang, Chao-Min Chiu, Kai-Hin Lim, Hsiang-chu Lai, Shin-Yuan Hung |
| Publisher | NSYSU |
| Source Sets | NSYSU Electronic Thesis and Dissertation Archive |
| Language | Cholon |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0830111-151309 |
| Rights | user_define, Copyright information available at source archive |
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