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Previous issue date: 2012-11-30 / The present thesis aimed at understanding how the insertion of music in the work environment contributes to achieving Quality of Work Life. - QWL, under the perspective of biopsychosocial and organizational well-being. As to music insertion we considered the theoretical-empirical perception about how music is inserted at work and its functions on such place. The context where the study was taken was the manufacturing area of a major textile company, located in Natal, state of Rio Grande do Norte, Brazil, in which music is used during labor activities. The only study case was the research strategy adopted, with exploratory and descriptive purposes. The primary data were collected through the focus group technique, applied to the collaborator in the manufacturing sector. The semi-structured interview was done as a complementary tool, directed to the supervisor in that sector. Respecting the theoretical saturation criterion, we formed four focus groups, each one composed of eight members randomly selected, among the seventy-six collaborators in the sector. The data were analyzed qualitatively, through the content analysis technique, more specifically the category analysis. We identified twenty-eight QWL attributes. Six of them were found present in the four focus groups and in the interview. Among these ones, the attribute of Interpersonal Relationship at Work, contemplating the Psychological and Organizational dimensions, was the only one anticipated in four out of fifteen theoretical models here listed. The attribute Music at Work Environment could be inserted in the four QWL dimensions, highlighting the power and relevance of this attribute for the research participants. The way music has been inserted in the labor environment contributes to promoting well-being at work, which goes against theoretical conceptions, especially when it comes to musical genre. We identified nine functions of music at work, among which, Improving Work Conditions, Improving Interpersonal Relationship at Work and Favoring Motivation for Work had to be emphasized for being associated to three QWL attributes. In the total, we highlighted seven associations. The most affected QWL dimension through the insertion of music at work was the Psychological one, followed by the Organizational one. We conclude that music insertion provides biological, social and, above all, psychological and organizational well-being to the contributors, thus contributing to obtaining QWL at the labor environment researched. However, we should consider the context and proceed to periodical plans and adjustments in the way of music insertion so as to avoid health and well-being problems to those people at work / A presente Tese objetivou compreender como a inser??o de m?sica no ambiente laboral contribui para a obten??o da Qualidade de Vida no Trabalho - QVT, na perspectiva da percep??o do bem-estar biopsicossocial e organizacional. Com rela??o ? inser??o musical, partiu-se de concep??es te?rico-emp?ricas acerca da forma como a m?sica ? inserida no trabalho e das fun??es por ela exercida naquele ambiente. O contexto onde se realizou o estudo foi o setor de confec??o de uma ind?stria t?xtil de grande porte, localizada na cidade de Natal, estado do Rio Grande do Norte, Brasil, em que se utilizava m?sica durante a atividade laboral. O estudo de caso ?nico foi a estrat?gia de pesquisa adotada, com finalidades explorat?ria e descritiva. Os dados prim?rios foram coletados atrav?s da t?cnica de grupo focal, adotada como instrumento principal de coleta de dados, aplicado aos colaboradores do setor de confec??o. A entrevista semiestruturada foi utilizada como instrumento complementar, direcionado ? supervisora daquele setor. Respeitando-se o crit?rio de satura??o te?rica, foram formados quatro grupos focais, cada um dos quais compostos por oito participantes, selecionados de forma aleat?ria, entre os setenta e seis colaboradores do setor. Os dados foram analisados qualitativamente, atrav?s da t?cnica de an?lise de conte?do, mais especificamente, a an?lise categorial. Identificaram-se vinte e oito atributos de QVT. Seis deles estavam presentes nos quatro grupos focais e na entrevista. Dentre esses, o atributo Relacionamento Interpessoal no Trabalho, contemplado nas dimens?es Psicol?gica e Organizacional, foi o ?nico previsto em quatro dos quinze modelos te?ricos aqui elencados. O atributo M?sica no Ambiente de Trabalho p?de ser inserido nas quatro dimens?es de QVT, evidenciando a for?a e a relev?ncia desse atributo para os participantes da pesquisa. A forma como a m?sica vem sendo inserida no ambiente laboral contribui para promover o bem-estar no trabalho, o que contraria concep??es te?ricas, sobretudo no que concerne ao g?nero musical. Foram identificadas nove fun??es da m?sica no trabalho, dentre as quais, Melhorar as Condi??es de Trabalho, Melhorar o Relacionamento Interpessoal no Trabalho e Favorecer a Motiva??o Para o Trabalho mereceram destaque por estarem associadas a tr?s atributos de QVT. Ao todo, foram evidenciadas sete associa??es. A dimens?o de QVT mais afetada pela inser??o de m?sica no trabalho foi a Psicol?gica, seguida da dimens?o Organizacional. Conclui-se que a inser??o musical proporciona bem-estar biol?gico, social, e, sobretudo, psicol?gico e organizacional aos colaboradores, contribuindo para a obten??o de QVT no ambiente laboral pesquisado. Contudo, faz-se necess?rio considerar o contexto e proceder a planejamento e ajustes peri?dicos na forma de inser??o musical, de modo a evitar danos ? sa?de e ao bem-estar das pessoas no trabalho
| Identifer | oai:union.ndltd.org:IBICT/oai:repositorio.ufrn.br:123456789/12076 |
| Date | 30 November 2012 |
| Creators | El-aouar, Walid Abbas |
| Contributors | CPF:04971728449, http://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4788020Z0, Alexandre, Mauro Lemuel de Oliveira, CPF:15590534453, http://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4706850H6, Sant'anna, Anderson de Souza, CPF:66088119691, http://lattes.cnpq.br/7010289279838019, Alloufa, Jom?ria Mata de Lima, CPF:03203069415, http://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4780080H5, Pereira, Sandra Leandro, CPF:42408903491, http://lattes.cnpq.br/8632130703212529, Oliveira, Jos? Arimat?s de |
| Publisher | Universidade Federal do Rio Grande do Norte, Programa de P?s-Gradua??o em Administra??o, UFRN, BR, Pol?ticas e Gest?o P?blicas; Gest?o Organizacional |
| Source Sets | IBICT Brazilian ETDs |
| Language | Portuguese |
| Detected Language | English |
| Type | info:eu-repo/semantics/publishedVersion, info:eu-repo/semantics/doctoralThesis |
| Format | application/pdf |
| Source | reponame:Repositório Institucional da UFRN, instname:Universidade Federal do Rio Grande do Norte, instacron:UFRN |
| Rights | info:eu-repo/semantics/openAccess |
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