Technological innovations are one of the most impactful occurrences in our lives nowadays. Almost every product or service is being transformed into a more ubiquitous one due to the expectation of offering a better experience or becoming economically more viable. One of the most recent common instances is cities that transforms into smart ones. Many functions of smart cities are upgraded digitally in order to improve their service. This study is inspired by this aspect to focus on the shopping side of the cities. The most common type of retailing is shopping malls and there is evidence to lead this paper to point out how smartness could be impactful for the shopping malls. Furthermore, there is strong evidence that shows that online shopping is getting popular and shopping malls are in their maturity stage in terms of the Life-Cycle concept. Shopping malls’ customer turnover is increasing every year and smartness could be the spark to overcome this obstacle. Therefore, this paper’s research focus has formed into the possible determinant factors that could be significant in the case of adoption of smartness into shopping malls and possible facts that could create value for the shopping malls in the purpose of eliminating the current obstacles that shopping malls are facing.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:uu-474842 |
| Date | January 2022 |
| Creators | Varol, Erke, Özçelik, Muratcan |
| Publisher | Uppsala universitet, Industriell teknik |
| Source Sets | DiVA Archive at Upsalla University |
| Language | English |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
| Relation | SAMINT-MILI ; 22010 |
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