This study utilized a research and development strategy to develop a participative decision-making and problem-solving training program based on the Quality Circle concept for implementation in a school setting. The study was carried out in four phases. Phases One and Two included the design, development and formative evaluation of the training program. Phase Three included the selection of a school for the field test and the training workshop for teachers involved in the study, using the program developed in the earlier phases. After the training session, Phase Three concluded with the implementation at the selected school of the process learned in the training workshop. Phase Three included formative and summative evaluation. Phase Four consisted of the final product revision. / The training program was devised so that participants were taught how: (a) To understand the basic steps of problem solving, (b) to use a variety of analytical tools in order to apply the steps successfully, and (c) to present a well organized and documented case to management in order to get their ideas implemented. / A seven step problem-solving program was used. Problem-solving techniques which were used in the training program include Brainstorming, Cause and Effect diagrams, Data Collection, Pareto Analysis, Graphic Representation of Data and Management Presentation. / The training program resulting from this study emphasizes procedures to follow before, during and after the management presentation and includes the following aids: (a) Member Guidelines, a brief overview of the problem-solving process; (b) Leader Guidelines, containing suggested activities, self-evaluations and steps to follow in presenting the problem-solving techniques to other team members; Visual Aids, including a slide-tape presentation for use in presenting each of the problem-solving techniques used in the training program. / Data collected during the training workshop and the implementation of the Quality Circle at the research school support the position that the program which has been developed can be effectively used in a school setting. / Source: Dissertation Abstracts International, Volume: 44-06, Section: A, page: 1763. / Thesis (Ph.D.)--The Florida State University, 1983.
| Identifer | oai:union.ndltd.org:fsu.edu/oai:fsu.digital.flvc.org:fsu_75107 |
| Contributors | SANDERS, THOMAS EDWARD., Florida State University |
| Source Sets | Florida State University |
| Detected Language | English |
| Type | Text |
| Format | 410 p. |
| Rights | On campus use only. |
| Relation | Dissertation Abstracts International |
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