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An investigation of the management of implementation of integrated quality management system (IQMS) in the Department of Education : a case of Mafikeng Area Project Office in the North West Province / D.V. Manavalan

The National Department of Education of the Republic of South Africa introduced
integrated quality management system (IQMS) in order to improve quality of
reaming and teaching.
This research focused on the effects of performance measurement in IQMS on
educators' performance, its contribution to developmental purpose and pay
progression and its effects on the improvement of education.
Stratified random sampling was used to select a sample from educators and
school management team (SMT) from Mafikeng Area Project Office, North West
Province. Data were collected by means of questionnaire.
The study identified that both educators and SMT members were of the opinion
that performance measures used in IQMS positively influenced the performance
of educators, it is effective for developmental purpose and pay progression and
finally it contributed to the improvement of education in schools. / (MBA) North-West University, Mafikeng Campus, 2006

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:nwu/oai:dspace.nwu.ac.za:10394/11207
Date January 2006
CreatorsManavalan, D.V
Source SetsSouth African National ETD Portal
Detected LanguageEnglish
TypeThesis

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