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MANAGING PUBLIC SECTOR JOB SATISFACTION: THE INFLUENCE OF TEAM BOUNDARY SPANNING, DOWNWARD COMMUNICATION AND DEMOGRAPHIC DIVERSITY MANAGEMENT PRACTICES

In this study I examine how management practices influence federal employee job satisfaction. I find that employee perception of team boundary spanning, organizational communication and demographic diversity has a sizable influence on job satisfaction. These interactions are moderated by perceptions of managerial trust. This analysis of 2014 Federal Employee Viewpoint Survey (FEVS) data suggests that managerial influence on job satisfaction can be more accurately measured by evaluating facets of management.

Identiferoai:union.ndltd.org:siu.edu/oai:opensiuc.lib.siu.edu:dissertations-2308
Date01 December 2016
CreatorsDiStefano, Charles Ian
PublisherOpenSIUC
Source SetsSouthern Illinois University Carbondale
Detected LanguageEnglish
Typetext
Formatapplication/pdf
SourceDissertations

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