The purpose of this research was to identify factors that impact on tablet PC usage in low-income communities. In order to determine and identify these factors a main research question and sub-research questions were formulated. The primary research question of this study was "What factors impact on tablet PC usage in low-income communities?" This main research question was answered by creating three sub-research questions followed by triangulating the results from these questions. The first sub-research question was aimed at determining whether prior exposure to touch screen technology impacts the user experience. In order to reach this objective an extensive literature review was conducted on the tablet PC landscape in South Africa. This literature review, coupled with the case study helped answer this first research question. The second sub-research question was concerned with determining whether existing user experience guidelines are relevant to South African users. A thorough literature review was conducted on user experience guidelines and related studies. This literature review, together with the results from the case study helped answer this second research question. The third sub-research question involved identifying specific factors which help improve the user experience of tablet PC users in a specific context. This research question was addressed in the case study. Each sub-research question provided results which were analysed in order to answer the main research question. The factors which impact on tablet PC usage were thus identified and recommendations were proposed.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:nmmu/vital:20625 |
| Date | January 2014 |
| Creators | Meiring, Natalie |
| Publisher | Nelson Mandela Metropolitan University, Faculty of Engineering, the Built Environment and Information Technology |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Thesis, Masters, MTech |
| Format | 189 leaves, pdf |
| Rights | Nelson Mandela Metropolitan University |
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