Increasing socio-technological complexity and ongoing environmental and social changes make it difficult to choose suitable approaches in today's innovation endeavors. Explorative and agile methods are increasingly used to reach out for disruptive innovations under uncertainty. However, feasibility of pioneering projects in business-critical contexts faces limitations in regulated branches. This doctoral thesis aims at contributing to service innovation research using a mixed-methods approach, being applied to several domains. Strategic Service Innovation (SSI) aspires to create novel digital service concepts ranging from radical technical innovations to business model pivoting.
| Identifer | oai:union.ndltd.org:uni-osnabrueck.de/oai:osnadocs.ub.uni-osnabrueck.de:ds-202201125817 |
| Date | 12 January 2022 |
| Creators | Krüger, Nicolai |
| Contributors | Prof. Dr. Frank Teuteberg, Prof. Dr. Oliver Thomas |
| Source Sets | Universität Osnabrück |
| Language | English |
| Detected Language | English |
| Type | doc-type:doctoralThesis |
| Format | application/pdf, application/zip |
| Rights | Attribution 3.0 Germany, http://creativecommons.org/licenses/by/3.0/de/ |
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