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Perceptions and attitudes with regard to teleworking among public sector officials in Pretoria: applying the Technology Acceptance Model (TAM)

Abstract
The research described in this article can be described as an explorative study that focused on
obtaining and analysing perceptions and attitudes of public sector officials in Pretoria regarding the
possible introduction of teleworking in their working environment. The term teleworking was understood
in the sense of using computers to work from home or working at a distance away from the
office. The research question that was posed was: What perceptions and attitudes exist among
public sector officials in Pretoria that could contribute to, or impede, the acceptance of teleworking
in South African government departments? Specific attention was given to perceptions of possible
benefits or other impacts of teleworking, indications of public sector officials' ability to use computers
for teleworking purposes, attitudes toward computers and teleworking, and the behavioural
intention to use teleworking in future. The questionnaire and results were structured along the lines of
the Technology Acceptance Model (TAM) of Davis. It was found that there was firm support among
the officials for public sector teieworking - especially in terms of those views and perceptions that
served as indicators for relevant TAM constructs such as 'perceived ease of use regarding teleworking',
'perceived usefulness of teleworking', 'attitude toward teleworking' and 'intention to use
teleworking'.

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:tut/oai:encore.tut.ac.za:d1001859
Date01 January 2003
CreatorsLanga, GZ, Conradie, DP
PublisherUnisa Press
Source SetsSouth African National ETD Portal
LanguageEnglish
Detected LanguageEnglish
TypeText
FormatPdf
RightsUnisa Press
RelationCommunicatio

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