An investigation into the application of customer relationship management (CRM) by the water and sewerage authority (WASA) in Maseru Lesotho

Description

Thesis (M. Tech. Marketing) -- Central University of Technology, Free State, 2010

Links & Downloads

1. http://hdl.handle.net/11462/9

Tags

Consumer satisfaction

Customer relations|xManagement - Lesotho

Additional Fields

Identifer	oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:cut/oai:ir.cut.ac.za:11462/9
Date	11 1900
Creators	Bereng, Nthabiseng
Contributors	Roux, A.P., Central University of Technology, Free State. Faculty of Management Sciences. School of Entrepreneurship and Business Development
Publisher	Bloemfontein : Central University of Technology, Free State
Source Sets	South African National ETD Portal
Language	English
Detected Language	English
Type	Thesis
Format	2673594 bytes, application/pdf
Rights	Central University of Technology, Free State