Research shows that information technology (IT) projects have a poor success rate. Many IT projects exceed the allocated budget, take longer than the time allocated or do not meet the project requirements. The purpose of this study is to identify the critical success factors for implementing an IT project plan in automotive assembly firms in South Africa. The factors identified during the study cover the following topics: the project manager as a factor of success; project communication; knowledge management; the role of management; business strategy; project success measurements; and training and development. For the empirical study an online questionnaire was used as a data collection tool. The study consisted of 40 participants who are involved in the implementation of IT projects in automotive assembly firms with a minimum of 1 year experience. The questionnaire requested the biographical information of the participants and then asked the participants about their perception of the current project activity as well as their perceived importance of the project activities mentioned. The participants’ responses were structured according to a Likert-type scale. Participants had to indicate the extent to which they agreed with each statement in the questionnaire. The responses obtained from the survey were presented and analysed. The researcher observed in this study that aspects of the critical success factors were in place however there were areas which showed large variances. The researcher recommends that management of automotive assembly firms in South Africa should look into project communication and knowledge management. These factors showed large variances with regards to the current project activities and the perceived importance of the activities.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:nmmu/vital:26471 |
| Date | January 2014 |
| Creators | Meyer, Harold |
| Publisher | Nelson Mandela Metropolitan University, Faculty of Business and Economic Sciences |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Thesis, Masters, MBA |
| Format | xi, 112 leaves, pdf |
| Rights | Nelson Mandela Metropolitan University |
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