by Ho Shui Leung, Paul, Lau Kun Che, Choi Yin Chau. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1995. / Includes bibliographical references (leaves 127-128). / ABSTRACT --- p.iii / TABLE OF CONTENTS --- p.iv / LIST OF FIGURES --- p.vii / PREFACE --- p.xii / ACKNOWLEDGMENTS --- p.xiv / CHAPTER / Chapter I. --- HONG KONG'S CLOTHING INDUSTRY --- p.1 / Historical development --- p.1 / Global Position --- p.2 / Domestic Position --- p.3 / Structure --- p.7 / Factory Classification --- p.10 / Number and Size of Establishment . --- p.10 / Labour --- p.12 / Market --- p.14 / Current Constraints --- p.16 / Increasing Costs --- p.16 / Labour Shortage --- p.16 / Increase Competition From Other Low-cost Countries --- p.17 / Pressure From Buyers --- p.18 / Chapter II. --- QUALITY IMPROVEMENT AS A STRATEGY TO KEEP COMPETITIVENESS --- p.20 / Total. Quality Management --- p.20 / Customer Focus --- p.21 / Identifying Your External Customer --- p.21 / Identifying Your Internal Customer --- p.23 / Listening To The Voice Of Customers --- p.24 / Achieve Zero Customer Defections . --- p.25 / Continuous Process Improvement --- p.25 / Improving Existing Production Process --- p.25 / Performance Measurement --- p.27 / Total Commitment --- p.27 / Leadership And Empowerment --- p.28 / Training And Education --- p.29 / Chapter III . --- PERFORMANCE & QUALITY ACHIEVEMENT --- p.30 / Postal Survey --- p.30 / Objective --- p.30 / Methodology --- p.31 / Company Demographics --- p.33 / Company Size --- p.34 / Turnover Rate --- p.34 / Company Sales --- p.34 / Year in Business --- p.34 / Employee Involved in Quality Improvement Activities --- p.35 / Overseas Establishmen --- p.35 / Company Information --- p.37 / Company Performance --- p.40 / Quality Performance --- p.44 / Financial Performance --- p.47 / Quality Improvement Techniques --- p.50 / Productivity Improvement Techniques --- p.73 / Further Analysis and Discussion --- p.85 / Factor Analysis --- p.85 / Kaiser-Meyer- Olkin Measure --- p.89 / Results of Factor Analysis --- p.94 / Chapter IV. --- COMPARISON WITH HONG KONG'S MANUFACTURING INDUSTRY --- p.96 / Quality Performance --- p.97 / Financial Performance --- p.99 / Other Quality And Financial Achievement . --- p.101 / Factor 1 --- p.102 / Factor 2 --- p.102 / Factor 3 --- p.103 / Factor 4 --- p.103 / Factor 5 --- p.104 / Factor 6 --- p.104 / Chapter V. --- FINDINGS IN FACTORY INTERVIEWS --- p.106 / Background of the Factory --- p.107 / Glorious Sun Group --- p.107 / Hinbase Limited --- p.108 / Quality Achievement --- p.108 / Informal Approach --- p.109 / Formal Approach --- p.111 / Quality Certification --- p.112 / Productivity Improvement --- p.114 / Traditional Cost Reduction --- p.114 / Industrial Engineering and Process Analysis --- p.116 / Market Pressure --- p.117 / Management Commitment --- p.118 / Chapter VI. --- CONCLUSION --- p.119 / APPENDIX --- p.120 / BIBLIOGRAPHY --- p.127
| Identifer | oai:union.ndltd.org:cuhk.edu.hk/oai:cuhk-dr:cuhk_320722 |
| Date | January 1995 |
| Contributors | Ho, Shui Leung Paul., Lau, Kun Che., Choi, Yin Chau., Chinese University of Hong Kong Graduate School. Division of Business Administration. |
| Publisher | Chinese University of Hong Kong |
| Source Sets | The Chinese University of Hong Kong |
| Language | English |
| Detected Language | English |
| Type | Text, bibliography |
| Format | print, xiv, 128 leaves : ill. ; 30 cm. |
| Coverage | China, Hong Kong |
| Rights | Use of this resource is governed by the terms and conditions of the Creative Commons “Attribution-NonCommercial-NoDerivatives 4.0 International” License (http://creativecommons.org/licenses/by-nc-nd/4.0/) |
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