Accessibility and use of social services by the Romany minority in Prachatice is a very topical issue. All social services provided are specified in the Social Services Act. The main mission of the aforesaid Act is to protect the rights and legitimate interests of individuals who are disadvantaged in the enforcement of their interests for various reasons. These reasons may include age, race, health handicap, critical life situation, insufficiently stimulating social environment, etc. The objective was to map social services used by the Romany minority in Prachatice. In order to fulfil the objective of the thesis, the following three research questions were put. RQ 1: What are the problems concerning which the Romany minority contacts social services organizations? RQ 2: Do the social services offered in Prachatice reflect the issues of the Romany population? RQ 3: What social needs of the Romany people in Prachatice remain unsatisfied? For the research part a qualitative methodology was used, which allowed to depict the dynamics of opinions and attitudes of all informants. The data were collected by means of a semi-structured interview technique. The research examined both the views of Romany citizens of Prachatice and the views of social workers from the local social services organizations. The data were collected from 17 informants in total. The obtained data were processed while using the grounded theory. As an important finding that resulted from my research, I deem the fact that the Romany population in Prachatice knows only nine social services organizations and uses only five of them (Most naděje, Céčko, Coolna, Lungo Drom, Phénix). Moreover, they use the social services of these organizations only sporadically or not at all. The social services used by the Romany people include leisure time activities, social consultancy, visits at schools, provision and arrangement of meals, provision of accommodation, individual planning, crisis intervention, safekeeping of valuables, financial assistance, outreach work, exchange program, indicative testing, pre-school preparation and catch-up lessons. The Romany people would welcome greater interest of social services organizations and their responsiveness. They would also appreciate more leisure time activities in their quarters, better facilities of the quarters and their surroundings, more culture for Romany people and a Romany club led by a Romany social worker. They would also welcome a Romany social worker in some other social services and at the Municipal Police of Prachatice. Informants lack contact with the majority society and better time availability of the urban mass transport and, last but not least, would welcome changes in the municipal government. Social workers would welcome a social service in Prachatice with a psychologist and psychiatrist available for children and adults, higher frequency of visits of the citizens' association Fokus České Budějovice, establishment of social accommodation facilities and a day-care centre for homeless people, social service for children up to three years, strengthening of the ground social work, and a social service aimed at hiring Romany people for temporary jobs. Based on the results derived from the interviews performed and from the data obtained, it is possible to formulate the following three hypotheses. H1: The service most used by the Romany population is social consultancy. H2: Organizations providing social services respond to the Romany issues. H3: Prachatice needs to strengthen ground social work. The findings revealed by this thesis may be used by the social services organizations in Prachatice as feedback from the Romany minority concerning the given issues. Thus the organizations can respond to the need of particular services, which may result in more frequent use of social services in Prachatice.
| Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:175273 |
| Date | January 2014 |
| Creators | ZŮNOVÁ, Petra |
| Source Sets | Czech ETDs |
| Language | Czech |
| Detected Language | English |
| Type | info:eu-repo/semantics/masterThesis |
| Rights | info:eu-repo/semantics/restrictedAccess |
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